Integrated Facility Management
Based on the sourcing strategy, we develop intelligent concepts for bundling and controlling various services across multiple locations or countries. Together with you, we identify the suitable provider in a tender process, prepare the implementation, and implement it together with the service provider.
Service & Outsourcing Strategies
Together with you, we define the depth of added value of your internal real estate, PM and FM organization and can thereby induce make-or-buy decisions. The resulting sourcing line is the basis for the scope of services and the service levels for individual locations in the award process.
Provider Strategy
Based on the outsourcing strategy and the competitive situation, we define the appropriate provider strategy with you. This includes, for example, the number of providers, batch sizes and customer requirements. At the same time, we define a targeted approach to potential providers.
Service & Operator Concepts
We work with you to develop innovative operator concepts for your buildings and sites. We optimize operational processes and structures and solve other customer-specific challenges, for example in maintenance or energy and sustainability management.
Steering Concepts
We work with you to develop effective quality management systems with a customized steering concept for your service providers.
Facility management during construction
We offer holistic end-to-end project support. We develop the operator concept for you by defining the FM performance level, setting up the target organization, preparing a risk assessment and a life cycle cost estimate. If you wish, we will tender the services for you, manage the preparation and commissioning up to smooth operation and ensure audit-proof document management.
Operating cost forecasts
Incidental costs are often neglected, but they harbor enormous cost potential. We leverage this potential for you - whether for forecasts for projects or existing properties. We conduct operating cost analyses and benchmarking, identify optimization potentials and implement them with you.
Contract Analysis
We analyze your contracts - from service contracts to rental agreements - with the aim of identifying risks and implementing optimizations.
Tenders
Based on requirement analyses, benchmarking of your fee structures and analysis of your facility and property management contracts, we develop the ideal service concept, bundle services and retender them.
Onboarding | Offboarding Service Provider
We accompany the implementation, ensure proper onboarding and create control and quality assurance concepts.
Optimization operating costs
Optimization potentials are derived from contract analyses or the evaluation of current and future operating costs. We implement these optimization measures in a targeted manner.
FM Audits/Control FM
We carry out comprehensive audits for you so that the performance in facility management is right and you can concentrate on your core business. After drawing up a catalog of requirements, we identify the agreed services and evaluate the quality of the service documentation. Based on interviews with the client and the service provider, our trained auditors conduct property inspections and evaluate the quality and performance on site. Finally, an audit report is prepared and a results discussion is held with the client and service provider. The results are transferred to your KPI dashboard and ticketing system.
PM Audits/ Control PM
We also conduct property management audits for you. After working out a catalog of requirements, we identify the agreed services and evaluate the quality of the service documentation. Finally, an audit report is prepared and a results discussion is held with the client and service provider. The results are transferred to your KPI dashboard.
Interim Management & Trainings
We have decades of experience in strategic and operational issues. Due to this expertise, we are regularly requested for operational management tasks. The content is as diverse as the spectrum of real estate management: from controlling service providers and monitoring core processes and backlogs, preparing monthly management reports, process design and optimization, budget preparation and target/actual comparisons to supporting HR processes and training/coaching of new employees.
OPEX Due Diligence
In transactions, we accompany acquisitions within the scope of OPEX due diligence. In doing so, we draw on our experience in preparing operating costs, performing audits and also identifying optimization potentials, covering all aspects of real estate operation.
Program Management & Service Optimization
We are happy to provide you with active program management for the implementation of various and complex measures. We continue to focus on the optimization of services - whether in facility or property management.