Support in Contracting

Challenges

  • Implementation service provider strategies in the fields of property and facility management services
  • Challenge is the streamlining/bundling of service provider structures as well as establishment of custom-fit service levels as per strategic requirements
  • Implementation of steering and controlling functions (outsourcingcontrolling)
  • Avoidance of double services and assurance of service quality

Project approach

  • Recording status quo
  • Cost-baseline
    • Portfolio data
    • Current service level
    • Determination of target services and target structure
    • Determination of awarding structure and preparation of contracting document
    • Preparation RFI- and RFP-documents
    • Service level statement, content topics contract, portfolio description, etc.
    • Selection of service providers to be invited as per pre-defined strategy parameters
    • Support in contracting process
    • Q&A-sessions, documentation, presentations, awarding negotiations, etc.
    • Scoring based on qualitative and quantitative factors
    • Steering of implementation
    • Introduction outsourcing-controlling

Results

  • Contracting revision proof
  • Simple and functional service provider structures
  • Ensuring that all required services were rendered
  • Cost saving potentials are achieved
  • Increased transparency